Privacy Policy

In order to comply with the new laws on data protection, I need to let you know about the information I hold about you. I hope that this notice will make it very clear – if you have any questions or concerns please don’t hesitate to ask me.

In order to provide Craniosacral therapy, part of my ‘contract’ is that I ask you to give me certain information that will help me work with you.  This will include your name, contact details, relevant medical and life history/ health information. In addition, if you contact me via my website contact form, I will have your e-mail address and contact number. I will ask for your consent to hold this information.

The reason I hold this information is in order to give treatment and review progress with you, or to contact you about appointments, or, if you’re the parent of a child I’m working with, to discuss progress (if specifically agreed).

This information is only seen by myself. As a therapist I have regular supervision sessions to support my work and I may discuss a specific ‘case’, but I do so in an anonymous way. The only exception to confidentiality is in the rare case that I feel you are at risk of harm, either to yourself or others, then I may contact your GP for example. I would aim to discuss this with you first. There are specific cases where another therapist is involved in your wellbeing and you have given express permission for us to discuss your progress. This will only be done with your permission first.

Your information won’t be used for any other purposes.

I am required to keep notes for a specific length of time (currently 7 years after the last visit for adults and up to 21 plus 7 years for most children; 15 years for adults or children who lack ‘capacity’.)

I take the security of your personal information very seriously:

  • It is kept in a locked filing cabinet in my home office
  • If travelling to clinic with notes, I only take the notes necessary for that day and keep them safe at all times.
  • All of my notes are handwritten only

As a client, you have the right to see or suggest corrections to information I hold about you, and to complain if you are unhappy with the way I hold information about you. You can also request that I erase the information I hold about you. This can be done either by filling in this form. If you need to make a complaint or report a data breach, , you can fill in this form or contact the Independent Commissioners Office.

Many thanks – I hope this has made things clear for you and I look forward to working with you.
There is further, more technical information below.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Cookie Policy

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Additional Information about the Google Analytics Cookies: These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. They cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

Disabling Cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Date: Sept 2018
Edited and customised by: Jess Pailthorpe

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